Unified Communications

UCaaS is a new breed of communications and is centered around collaborative tools required for businesses to interact with internal and external stakeholders. UCaaS refers to a phone system that uses the Voice over Internet Protocol (VoIP) to provide a cloud-based solution for businesses. This facilitates convenient flexibility as access to “seats” or “licenses” are typically purchased on a monthly basis and can be scaled up and down as needed, this removes the requirement for large capital expenditures to upgrade infrastructure and lengthy setup delays when compared to traditional telephone system equipment.