Our telecommunications & technology business has been working with carriers and vendors for over 10 years, with a strong view of servicing our client base holistically so that we can set them up for success both online and offline. We offer a broad range of services including mobility, high speed internet access, unified communications via cloud infrastructure, global contact center solutions, SD-WAN & Cloud Back Up/Disaster Recovery as a Service
Mobile & Wireless Data
Enabling a mobile workforce has become ever so important in the current climate. Allowing teams to be able to work from anywhere is the new normal. We have a direct relationship with Optus & this allows us to provide mobile fleet solutions via the business channel partner program. Whether you require a sim only deployment or a full suite of devices and tablets we can assist you on this journey.
Your internet access method and technology today is the backbone of your business. With emerging technologies and cloud computing becoming standard practice. Ensuring you have a high speed, highly avalible network backed up with a strong enterprise grade service level agreement is a must. We have access to multiple technologies and vendors to offer direct fibre access and enterprise grade NBN services.
To complete our ICT offering, we can audit, recommend & deliver complex network digital transformation projects in line with best practice. Our team of fully qualified network engineers will be engaged to scope, design and deliver a bespoke solution in line with your requirements. We also have access to over 80 cyber security experts via our Optus ICT business.
Our Unified Communications as a Service solution enable our customers to collaborate through messaging, video & voice via a single application. This cloud delivered technology is quick and easy to deploy with instant return on investment when compared to on premise solutions. We have partnered with three global leaders in the enterprise UCaaS solution suite where we can deploy solutions anywhere in the world. With a low cost of entry & access to immediate benefits, contact us today for a obligation free demo.
To compliment our high speed internet offering, we have developed strong relationships with some of the most innovative techology vendors in the SD-WAN space. We offer solutions from Fortinet, Cisco Meraki & Silver-Peak where we can understand your requirements and recommend the best vendor based on you network profile. SD-WAN increases network agility and reduces cost for multi-site deployments allowing us to deliver a highly avalible, customer application routing solution to give your end users the best possible experience.
Leveraging our relationship with a global leader in UCaaS we can also offer omnichannel, location agnostic contact centre solutions. All cloud based, seamlessly intergrated within our messaging, video and phone application. Our platform is open API where we can intergrate to your Enterprise Resource or Customer Relationship Management platforms enabling your agents to best serve your customers.
Our communications team also came in to assist White Fox with their telecommunications infrastructure. We setup dual internet connections at their head office so there was a backup at all times to ensure business continuity in the scenario where one of those connections goes down or experiences issues.
With digital transformations becoming more and more relevant in today's world, businesses now need to ensure that there technology is reliable and scalable to adapt in these unprecedented times. We can leverage our years of experience and network of industry leading solution providers to take your business to the next level.
David Mulgrew Managing Director, MindArc Communications
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