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MindArc Telco

High Speed Internet

Through established relationships, we offer High-Speed Internet Services via Australia's top carrier networks. Our enterprise-grade solutions guarantee reliable, stable, and high-performing internet access, ensuring business continuity with built-in redundancy. Directly sourced from carriers, our solutions are cost-effective, and with access to multiple carriers, we customise offerings to match your location and performance needs.

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MindArc Telco

Point of Sale Solutions

Shopify POS (Point of Sale) integrates seamlessly with online stores, creating a unified platform for real-time synchronisation of inventory, sales data, and customer information. It supports multi-channel selling, centralises inventory management, facilitates order processing, offers CRM features, provides payment flexibility, and delivers robust analytics, and is a flexible solution for businesses looking to manage both their online and offline sales channels effectively.

MindArc Telco

Omni Channel Call Center Solutions

Our UCaaS provides global omni-channel contact centre solutions for around-the-clock support with a local touch. Leveraging cloud-based ACD, IVR, and agent optimisation, we enhance customer experiences with skills-based routing, workforce optimisation, universal queues, OMNI Channel capabilities, website chat bot integration, and advanced reporting, fostering increased satisfaction and engagement.

MindArc Telco

Unified Communications

UCaaS revolutionises business communications through cloud-based VoIP systems, offering flexibility with scalable monthly subscriptions. Key features include diverse technology, consistent global user experience, seamless integration with CRM/ERP, mobile management, and accessibility anytime, anywhere—eliminating capital expenses and delays associated with traditional phone systems.

David Mulgrew
Managing Director, MindArc Communications

With digital transformations becoming more and more relevant in today's world, businesses now need to ensure that their technology is reliable and scalable to adapt in these unprecedented times. We can leverage our years of experience and network of industry leading solution providers to take your business to the next level.

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Infrastructure Services

Our telecommunications & technology business has been working with carriers and vendors for over 10 years, with a strong view of servicing our client base holistically so that we can set them up for success both online and offline. We offer a broad range of services including mobility, high speed internet access, unified communications via cloud infrastructure, global contact center solutions, SD-WAN & Cloud Back Up/Disaster Recovery as a Service

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